Privacy Policy

DataCrafts Labs, a Duku Innovation Limited Company, is committed to protecting your privacy and maintaining the security of information entrusted to us. This Privacy Policy describes how we collect, use, store, and protect information when you interact with our website, communicate with us, and use our digital platforms and services.

By accessing our website or using any of our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information voluntarily provided through email, business communication, website interactions, and product platforms. This may include:

• Your name and contact information (email address, organization name) when you reach out to us
• Information you provide when inquiring about our services or products
• Technical data about your device and how you interact with our website (browser type, pages visited, time spent)
• Communications and correspondence you send to us

We collect only the information necessary to respond to your inquiry, deliver our services, or improve our products.

2. How We Use Information

We use collected information for the following purposes:

• To respond to your inquiries and provide the services you have requested
• To communicate updates, relevant service information, and support
• To understand how our website is used and improve the experience for visitors
• To maintain the security and integrity of our systems
• To comply with applicable legal obligations

We do not use your personal information for automated decision-making or profiling without your knowledge.

3. Product Platform Data

Our digital platforms — Dwadifoɔ, EduTrack, LodgeSpot, and future products developed by DataCrafts Labs — may process operational, business, educational, hospitality, customer, staff, inventory, booking, and reporting data necessary to deliver their respective services.

Data processed through our product platforms is:

• Used solely to provide the features and functions of that platform
• Stored securely with access restricted to authorized users and administrators
• Subject to the specific data processing terms agreed upon during platform onboarding
• Not used for purposes beyond the scope of the contracted service without explicit consent

Organizations using our platforms are responsible for ensuring their end users are informed of data practices as required by applicable local laws.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience, understand website usage, and support our services. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Understand how visitors navigate and use our website
• Improve the performance and functionality of our website

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect how our website functions. By accepting our cookie consent banner, you agree to the use of cookies as described above.

5. Data Protection

We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, loss, alteration, or disclosure. These measures include:

• Secure transmission using HTTPS encryption
• Role-based access controls limiting data access to authorized personnel
• Regular review of our data handling practices
• Secure cloud infrastructure and hosting environments

While we work diligently to protect your information, no system is completely immune to security risks. We encourage you to use secure passwords and to contact us immediately if you suspect any unauthorized access to your account or data.

6. Information Sharing

We do not sell personal information. We do not share your personal data with third parties except in the following limited circumstances:

• Service providers: We may engage trusted third-party providers (such as cloud hosting, analytics, or communication services) to operate our systems. These providers are bound by confidentiality obligations and may only use your data to provide the contracted service.
• Legal requirements: We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of DataCrafts Labs, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.

7. User Choices

You have choices regarding how your information is used:

• Access and correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
• Deletion: You may request that we delete personal information we hold about you, subject to any legal or contractual obligations we may have to retain it.
• Opt-out of communications: You may opt out of receiving marketing or informational emails by contacting us directly.
• Cookie preferences: You can manage cookie preferences through your browser settings at any time.

8. Contact Information

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

• Email: admin@datacraftslabs.com
• Company: DataCrafts Labs, a Duku Innovation Limited Company

We will respond to privacy inquiries within a reasonable time and work to address any concerns promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will update the "Last Updated" date below. We encourage you to review this policy periodically.

Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Last Updated: June 2026  ·  DataCrafts Labs, a Duku Innovation Limited Company